Transportation

How to redeem your free transportation ticket code

To redeem a ticket code you must have the HSL app on your smartphone. Instructions for redeeming a ticket code are available on this page. The HSL area is divided into four zones, identified by letters A, B, C and D, spreading out from the center of Helsinki. The codes work for all of these zones (covers the airport).
You will receive your code by email sent by contact@icncongress.org. Only registered participants have access to their individual code. This code is also available in your "Account" page, in your profile within the Congress app. It will be valid for 7 days once you activate it, starting on June 6 until June 14.

When redeeming your ticket code, please note the following:

The ticket is valid from the moment you redeem the ticket code.
The activation of the code must be done just before the first time you use public transportation, as the usage period will be 7 days. The code can be activated from June 6 until June 14.
The ticket codes may also have a last day of validity, after which the code can no longer be used to redeem a ticket.
The ticket will be lost if you delete the HSL app or log out from the app during the validity of the ticket.
HSL will not compensate for expired code tickets or code tickets lost after redemption.
Once you have downloaded the HSL app, use your ticket code as a guest, without logging in or creating HSL-account. This very important since we cannot verify foreign numbers.

How to downlaod HSL app to get your ticket

iPhone smartphone: download the HSL app from the App Store.
Android smartphone: download the HSL app from Google Play.
Huawei smartphone: download the HSL app from AppGallery.

If you need any help, please click on the following links:

Ticket activation does not work outside of Finland. Phone must be connected to local network.